SIM cards get blocked when the wrong password is entered repeatedly by the user. The PUK code is the key used to unblock the SIM card. TM SIM offers customer support, an online assistant, and service centers to help resolve such issues. Make sure to obtain this code, because without the correct PUK code, the SIM card cannot be unlocked or reused.
The PUK code is an 8-digit Personal Unblocking Key required to reset the PIN of your SIM card. You can obtain your PUK code through five different methods: SIM card packaging, online web services, the network provider, TM store, and the GlobeOne app. Below is detailed information about each method for obtaining the TM SIM PUK password.
Once your SIM is permanently deactivated, you will need to buy a new SIM and register it again at the official SIM Registration TM portal.
How To Get a PUK Code?
There are a total of 5 ways to get your TM SIM PUK code. You can choose any method that suits your preference. Below are the complete details.
Code By Sim Packing
The PUK code of a SIM card is mentioned on the packaging of each new SIM card. If you have carefully kept your TM SIM’s packaging, you can easily retrieve the code and reactivate your SIM.
In some cases, the main packaging may be lost by the user. In this situation, you can use an alternative method. Keep in mind that each SIM has its own unique code, so you cannot use the packaging of another SIM to get the code.
Code Via TM Customer Service
It is one of the best and most effective ways to get your PUK code. You can easily recover your PUK code by making a call.
- (02) 7730-1500
- 808
Call one of these numbers, explain your issue, and request a PUK code. You will be asked for some important documents to verify your identity. The PUK code will be provided after the verification.
Puk code Via Globeone Mobile app
- Open the GlobeOne app on your mobile phone.
- Log in to your account.
- Find the PUK code section and tap on it.
- View or note your 8‑digit PUK code.
- Use this 8‑digit code to activate your SIM.
Get Code Via TM Official Website
- Open a web browser and visit the official TM SIM website.
- Log in to your account and go to the PUK code section.
- Follow the on‑screen instructions to retrieve your PUK code.
Visit the TM store physically.
Sometimes you can’t receive your PUK code online due to various reasons. Just visit your nearest GlobeStore, explain your issue to them, and your problem will be resolved quickly. Also, make sure to bring a valid ID with you for identity verification.
FAQs
Can I get the TM SIM PUK Code online?
Yes, you can get the TM SIM PUK code online via the official website or the GlobeOne app.
Can I change my PIN after unlocking?
Yes, when you unlock your SIM using the PUK code, the first thing you need to do is create a new password.
Is the PUK code the same for all SIMs?
No, each TM SIM has its own unique PUK code.
Can I unlock my SIM without the PUK?
No, you can’t unlock your SIM without the PUK code. The PUK code is the only way to unlock your locked SIM.