NBI Clearance Online – Registration and Renewal Process 2025

The National Bureau of Investigation (NBI) Clearance is an essential document in the Philippines, certifying that an individual has no criminal record. It’s commonly required for employment, travel, and various legal transactions. With the advancement of digital services, the NBI has streamlined both the registration and renewal processes through an online system. This guide provides detailed steps for new applicants and those seeking to renew their NBI Clearance Online.

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Online Registration for New Applicants

Applying for an NBI Clearance online is a straightforward process. Follow these steps to complete your application:

1. Access the NBI Clearance Online Portal

  • Visit the Official Website: Navigate to the NBI Clearance Online Services portal.

2. Create an Account

  • Registration: On the homepage, locate the registration section. If you have not been issued an NBI Clearance from 2014 onwards, select “NO” when asked. Fill in the required personal information accurately.
  • Data Privacy Agreement: Agree to the Data Privacy statement to proceed with the registration.

3. Complete the Application Form

  • Personal Details: After creating an account, log in and fill out the application form with your personal information, including full name, date of birth, address, and contact details.
  • Purpose of Clearance: Specify the reason for obtaining the NBI Clearance, such as employment, travel abroad, or other legal purposes.

4. Set an Appointment

  • Select NBI Branch: Choose the most convenient NBI branch for your personal appearance.
  • Schedule Date and Time: Pick an available date and time slot that fits your schedule. The system operates 24/7, offering flexibility for applicants.

5. Payment of Fees

  • Application Fee: The standard fee for NBI Clearance is ₱130, with an additional ₱25 for the e-payment service, totaling ₱155.
  • Payment Options: Various payment methods are available, including online banking, over-the-counter transactions, and payment centers like 7-Eleven.
  • Reference Number: After selecting your payment method, a reference number will be generated. Use this number when making the payment to ensure it’s correctly attributed to your application.

6. Personal Appearance

  • Biometrics and Photo Capture: On your scheduled appointment, visit the chosen NBI branch to have your photograph and fingerprints taken.
  • Dress Code: Adhere to the proper dress code:
    • For Men: Polo shirts or T-shirts with collars, pants, and closed shoes.
    • For Women: Blouses or sleeved shirts, skirts or pants, and closed shoes or sandals.
  • Required Documents: Bring at least two valid IDs from the accepted list, such as a passport, driver’s license, or voter’s ID.

Renewal Process for Existing Applicants

Renewing your NBI Clearance has been simplified through the online system. Depending on your previous application date, follow the appropriate method below:

1. Quick Renewal (For Clearances Issued from October 16, 2016, Onwards)

  • Eligibility: If your previous NBI Clearance was issued from October 16, 2016, onwards, you can opt for the Quick Renewal service.
  • Process:
    • Visit the NBI Clearance Online Services Website: Access the official NBI website and select the “NBI Clearance Online Renewal” option.
    • Enter Your NBI Clearance Details: Provide your old NBI ID number, full name, birth date, and mobile number.
    • Verify Your Identity: Confirm your identity by providing your mother’s maiden name or the mobile number registered previously with your NBI Clearance.
    • Payment: The renewal fee is ₱330, with an additional ₱25 for e-payment services, totaling ₱355. Complete the payment using the available options.
    • Delivery: Once processed, your renewed NBI Clearance will be delivered to your specified address, eliminating the need for personal appearance.

2. Standard Renewal (For Clearances Issued Before October 16, 2016)

  • Process:
    • Online Registration: If you haven’t registered online before, create an account on the NBI Clearance Online Services portal.
    • Application Form: Log in and fill out the application form with your personal details.
    • Appointment Scheduling: Choose your preferred NBI branch, date, and time for personal appearance.
    • Payment: Pay the applicable fees using your chosen payment method.
    • Personal Appearance: On the scheduled date, visit the selected NBI branch for biometrics and photo capture. Bring one valid government-issued ID and a copy of your previous clearance.

Understanding the HIT Status

During the processing of your NBI Clearance, there is a possibility of encountering a HIT status. This occurs when the system detects that your name matches an entry in the NBI database linked to a case, warrant, or other legal issues. Here’s what to do if this happens:

1. Notification of HIT Status

  • HIT Status Explained: Receiving a HIT status does not automatically mean you are involved in a case. It could simply be a name similarity with another individual.
  • Processing Time: The clearance process for applicants with a HIT status is extended by an additional 7 to 10 working days, as the NBI needs to verify the record manually.

2. Resolution of HIT Status

  • Personal Appearance: You may be required to appear at the NBI Main Office or the branch where your clearance is being processed.
  • Documentation: Bring supporting documents, such as birth certificates, IDs, or other papers that can verify your identity and clarify any discrepancies.
  • Verification Outcome: If cleared, your NBI Clearance will be issued without further delays.

3. Tips to Avoid HIT Status

  • Unique Name Entries: Use your full legal name and avoid abbreviations when filling out the application form.
  • Accurate Information: Double-check all entered details to minimize errors.

Tips for a Smooth Application and Renewal

  • Accurate Information: Ensure all entered information is correct to prevent delays or issues.
  • Timely Payment: Complete the payment promptly using the provided reference number to confirm your appointment.
  • Punctuality: Arrive at the NBI branch on time for your scheduled appointment to avoid complications.
  • Document Readiness: Prepare all necessary documents, including valid IDs and previous clearance copies, to facilitate a smooth process.

By following this guide, applicants can efficiently navigate the NBI Clearance online registration and renewal processes, ensuring they obtain this essential document without unnecessary hassle.

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